
In the unit 14, saw the logistics; passives voice, and active voice.
We did the exercise in the book, for example:
- the inventory control and smart tag technology; put the words in the correct groups; (run out of, keep count, broadcast, antennas, microchips, empty shelves,etc.).
- the compound nouns; in this part matched the words with partnerships;(after-sales----benefits, returned goods----service,etc.).
- word-building; in this part, completed the table (distribute(verb)--distribution(noun), excite(verb)--excitement(noun), combine(verb)--combination(noun)).
And Dealing with question; for example: doesn´t know the answer, knows the answer but doesn't want to tell the truth, and knows the answer but finds the question inappropriate.
finally dealing with difficult questions requires answers that:
- buy time
- have been carefully prepared to make a good impression
- repeat positive messages to avoid direct answers
- avoid answering by asking another question.
That's all in this week...
